HERB Front Desk · Pricing

Your phone stops going to voicemail.

HERB answers your website and your phone, asks what your estimator needs to know, books the estimate on your calendar and texts back every missed call. You don’t learn any software. We install it, tune it and run it.

See the plans ↓Book a 20-minute fit check
Pricing

Two ways in.

✦ Founding 5 · North Jersey

Founding

$499 / month
$1,500 one-time setup · month to month
  • Web concierge + phone answering, fully installed and run by us
  • 400 voice minutes included, then $0.75 a minute
  • Cancel anytime with 30 days’ notice
  • In exchange: a 20-minute review call every other week for 90 days, and permission to publish the results — with your approval on every word
Claim a founding spot →

Standard

$750 / month
$2,500 one-time setup · annual or month to month
  • Everything in Founding
  • 400 voice minutes included, then $0.75 a minute
  • Annual or month-to-month
  • No case-study commitment
Start with Standard →
Live in 10 business days, or your first month is free. The clock starts once you’ve given us your business information and calendar access. We guarantee the thing we control — speed. We don’t guarantee how many people call you in March, and any vendor who does is guessing.
What You Get

One employee. Nine jobs.

Web concierge

Answers questions about your services, materials, service area and process — trained only on facts you approve.

Missed-call text-back

Every unanswered call gets a text inside 60 seconds: “Sorry we missed you — what’s the project?”

Project intake

Service area, project type, rooms and square footage, material interest, timeline, occupancy, photo upload.

Estimate booking

Straight onto your calendar, or routed to you or your office manager.

Follow-up that stops

Two consent-aware sequences by text and email, so a quiet lead gets one more real chance — and no more than that.

Instant alerts

Name, number and project summary on your phone the moment it happens.

Human takeover

You or your office can jump into any conversation at any time.

Weekly one-page report

Inquiries received, how fast each was answered, how many qualified, how many estimates booked.

What this is not

Not paid advertising. Not a new website. Not lead generation — HERB converts the demand you already have. No binding estimates, no material advice; it fills your estimator’s calendar.

How It Works

Ten business days. Two hours of your time.

DayWhat happensYour time
0Sign one page, pay setup, we send an intake form.15 min
1One call: how you price, what you say yes and no to, your service towns, how you like estimates booked.60 min
2–5We configure everything from the flooring template — nothing custom, nothing invented.—
6You read and approve every fact HERB is allowed to say about your business.30 min
7We run 50 test scenarios: weird questions, out-of-area callers, emergencies, abusive callers, double bookings, opt-outs.—
8You test it yourself — call it, chat it, try to break it.20 min
9–10Go live, with us watching it closely for 72 hours.—
Fit Check

Twenty minutes. No pitch deck.

We’ll tell you inside twenty minutes whether this is worth doing for your business — including if the answer is no. Goes straight to Matt. We don’t sell or share your details, and you won’t be added to a list.

Request the fit check →Or email the team ↗
Your Turn

Ready when
your phone is.

A free 30-minute call, plain English. We’ll find the workflow, the likely system and the next practical step — no jargon, no obligation, no slide deck.

Request the fit check → See Herb at work
Sally takes your request in chat or voice · the team follows up within a business day